The AutoKnerd Dispatch

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AUTOKNERD DISPATCH: YOU’RE ALREADY LOSING THE DEAL

Apr 9, 2026

AUTOKNERD DISPATCH: YOU’RE ALREADY LOSING THE DEAL

Why the Deal Dies Before You Even Say Hello

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The $50,000 Wake-Up Call

Apr 1, 2026

The $50,000 Wake-Up Call

The Fee Game Is Over. Now What?

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EP77: The needs assessment is the close

Feb 26, 2026

EP77: The needs assessment is the close

Close happens in needs assessment, not in the finance office.

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EP76: Customers Don’t Hate Dealerships. They Hate This.

Feb 19, 2026

EP76: Customers Don’t Hate Dealerships. They Hate This.

For years we accidentally built environments that amplified this.

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EP75: Predictability Beats Price

Feb 12, 2026

EP75: Predictability Beats Price

Why Customers Fight the Process, Not the Number

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EP73: The Neuroscience of Trust in Car Sales

Jan 22, 2026

EP73: The Neuroscience of Trust in Car Sales

Friction is the enemy

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